Return Policy

We take great pride in our reputation for providing merchandise of the highest quality. As such, it is important to us that you are completely satisfied with your purchase. We are willing to exchange unworn/unused Goods when returned in perfect unworn and original condition with the receipt and tags attached within 14 days of purchase.

If for any reason, you are not completely satisfied with your purchase, we will gladly exchange your merchandise within ten business days after shipment has been made, provided that:

  1. The item is in its original condition.
  2. The item has not been worn, used or damaged; and
  3. The item is returned in its original packaging, with all items that were included with the original purchase.

Any items that are returned to us in a damaged, soiled or otherwise altered and less than perfect condition may not be accepted and may be sent back to the customer.

Liwan is not responsible for any items lost in the post.